I cant get this remote to respond to any codes in the database. I am reading they use the same ol codes.

The installer did program the manufacture remote for RF remote.

HELP!

COX is trying to tell me that it doesn't work with IR ..... HA

Cox Contour in our area is is the exact same 'ol scientific atlantic code sets.

I'm not familiar with any RF remotes/settings with our Contour systems. Is this like DirecTV's RF setting that knocks out IR when set RF?

Vague, I'm sorry.

They're the Scientific Atlanta codes, but I've had problems with them being pretty picky where the emitter gets positioned.

If it's the new GUI, remotes, and small client boxes; then your customer is a Cox beta tester for the new Contour system. It's a licensed version of the Comcast/Xfinity x1 setup.
The remotes communicate with the boxes via RF only (though IR is on board for communicating with the TV) so you can't learn the codes. The boxes do accept IR.

Database codes can usually be found under comcast/Xfinity, listed as the X1 system. If it's urc's database, you will have to mix and match codes from the IR, RF, and IP options. I found the IP codes worked best.

Ding ding ding! We have a winner. The client is in the beta of the new Contour 2. They read me a letter from the engineering department that the new boxes do not have an IR capabilities at this point and due to the amount of responses from customers with Harmony remotes not working, they are actively working on a fix. It blows my mind, if this is true, that they overlooked something so critical.


The control system is an mx890 and mrf260. IR only. Cant mix IP ETC commands.

The boxes are the CISCO 9865HDC.


Thank you for the reply and info!

With things like this and the new Apple TV/siri I fear the future of the control system.

I think more and more companies will use custom RF, Bluetooth, and maybe Z-Wave and Zigbee as the ultimate lock-in to their vertical channel. I'm sure that they hate all of this potential revenue leaking away to upstart 3rd parties.

One can look at this through "half empty" or "half full" glasses. The user interface that these large companies come up with is usually very poor and very buggy and therefore begging some 3rd party action. But there will be a higher bar for the 3rd parties to cross along with some intellectual property costs and probably some DMCA issues to sweeten or sour the deal. Bottom line will be the usual cycle of early adopting integrators making more money until the hacks filter down to mainstream and the cycle begins again.

Its not an IP command set, Its still IR, just designed to be transmited from Remote to MRX via IP. IE: Using the URC ipad app)

URC database has 3 different X1 codesets One for direct IR out of the Remote, One when using a MRF RF Receiver and one for IP transmission.

No idea wht the difference are, but they are all IR drivers. Hes saying to try the one designated "IP".



New AppleTV works off IR just fine. Control systems arent going away anytome soon.

Yes, but the big push is siri integration and gaming and clients are bound to inquire. I understand our job is to sometimes have the conversation with the client about limiting functionality for the greater good of simplicity and reliability (protecting the client from themselves), but I doubt a client would be thrilled their professionally integrated system lacked a feature of their friends hacked together system and won't understand why.

I've controlled the new system with an MX 850/mrf 260 using a mix of the codes from the three codesets (IR RF IP, I know IP shouldn't work but it does...) maybe it's just a nomenclature thing. All of the Cox Contour 2 boxes worked with the URC system.

Maybe Cox has a mix of different hardware in the field or maybe the Cox Engineers don't know what they are talking about. All I can say is that I've made it work with urc equipment.